Our policy
When you schedule an appointment with AmpleHealth, that time is reserved exclusively for you. When an appointment is missed or cancelled at the last minute, another patient who needed care loses the opportunity to be seen.
Advance notice. We ask that you provide at least 24 hours' notice if you need to cancel or reschedule an appointment. This allows us to offer the time to another patient.
Late cancellations & no-shows. Appointments cancelled with less than 24 hours' notice, or missed entirely without notice, may be subject to a cancellation fee. Repeated no-shows may affect your ability to schedule future appointments.
Late arrivals. If you arrive significantly late, we may need to reschedule your visit to avoid delaying other patients. We will always try to accommodate you when possible.
How to reschedule. Please call the office or use the online booking link as early as possible. We understand that emergencies happen, and we will work with you in good faith.